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COVID-19 Restrictions


Governments of several European countries are implementing various containment measures in an attempt to stop the spread of COVID-19. Limitations do not apply to the movement of goods and UPS continues to operate a regular service. Within countries, some parcel deliveries may not be possible due to the closure of shop or businesses, or restrictions in various postcode, in which case parcels will be returned to us as sender.

As per government announcements, most shops have been ordered to close until further notice. This does not apply for wholesalers or shops in industrial areas or private addresses. This means, if you are in a restricted area (Restrictions for retail locations),we can deliver your order(s) to a private address.

If there are any restrictions in your area and you need to receive your order, please provide us a private address. If timely delivery is important, we are able to look in to UPS Express option by air.

 
Please stay safe and take good care of yourself and your family.


UPS delivery restrictions below for EU and Non-EU.

If the delivery status is listed as "Restrictions for retail locations" the workaround to get your order is to give us a private address.

UPS Update EU 27-03-2020

Country

Date/time

Affected postal code / area

Reason

Pickup

Delivery

Other

AT

Effective immediately, until further notice

All

Closure of all retail locations (such as shops, restaurants, bars, pubs, etc.)

No restrictions

Restrictions for retail locations

Reduction of Customer Counter Availability from: 7:00 – 10:00 and 16:00 – 19:00

5542, 5611 – 5612, 5630, 5632, 5645, 6553, 6555, 6561, 6563, 6580, 6754, 6762 – 6763, 6767, 6888, 9844

Quarantine restrictions for affected post codes

No pickups in affected post codes

No deliveries in affected post codes

BE

Effective immediately, until further notice

All

Closure of non-essential retail locations (such as shops, restaurants, bars, pubs, etc.)
Newspaper stores can remain open

No restrictions

Restrictions for some retail locations.

Economy service with delivery on weekends will be postponed to Monday

---

CH

Effective immediately, until further notice

All

Closure of all non-essential retail locations (such as shops in shopping malls, restaurants, bars, hairdressers, pubs, etc.)

No restrictions

Restrictions for retail locations

---

CZ

Effective immediately, until further notice

All

Closure of most retail locations (such as shops, restaurants, bars, pubs, etc.)

No restrictions

Restrictions for retail locations

---

DE

Effective immediately, until further notice

All

Closure of all retail locations (such as shops, restaurants, bars, pubs, etc.)

No restrictions

Restrictions for retail locations

Reduction of Customer Counter Availability from: 7:00 – 10:00 and 16:00 – 19:00

DK

Effective immediately, until further notice

All

Closure of all retail locations (such as shops, restaurants, bars, pubs, etc.)

No restrictions

Restrictions for retail locations

The C5 – EMERGENCY scan is used for all COVID-19 related delayed shipment volume that could not be delivered, another attempt will be made.

The DH – NO UPS CONTROL scan is used for RTS volume due to COVID-19 business closures only

ES

Effective immediately, until further notice

All

Closure of all retail locations (such as shops, restaurants, bars, pubs, etc.)

No restrictions

Restrictions for retail locations

---

08700, 08710, 08711, 08712, 08788

Quarantine restrictions for affected post codes

No pickups in affected post codes

No deliveries in affected post codes

---

FI

Effective immediately, until further notice

All

Closure of all retail locations (such as shops, restaurants, bars, pubs, etc.)

No restrictions

Restrictions for retail locations

The C5 – EMERGENCY scan is used for all COVID-19 related delayed shipment volume that could not be delivered, another attempt will be made.

The DH – NO UPS CONTROL scan is used for RTS volume due to COVID-19 business closures only

FR

Effective immediately, until further notice

All

Closure of all retail locations (such as shops, restaurants, bars, pubs, etc.)

No restrictions

Restrictions for retail locations

---

Effective immediately, until further notice

07110 – 07120, 07140 – 07190, 07310 – 07330, 07380 – 07409, 07440 – 07470, 07510, 07630 – 07660, 26150 – 26190, 26220 – 26230, 26310, 26340, 26410 – 26470, 26510, 26560 – 26570, 26620, 26730 – 26740

Limited coverage of post code areas

Closure of all retail locations (such as shops, restaurants, bars, pubs, etc.)

Potential restrictions (customers will be called if pickup cannot be completed)

Restrictions for retail locations

---

IE

Effective immediately, until further notice

All

Closure of all retail locations (such as shops, restaurants, bars, pubs, etc.)

No restrictions

Restrictions for retail locations

The C5 – EMERGENCY scan is used for all COVID-19 related delayed shipment volume that could not be delivered, another attempt will be made.

The DH – NO UPS CONTROL scan is used for RTS volume due to COVID-19 business closures only

IT

Effective immediately, until further notice

All

Closure of all retail locations (such as shops, restaurants, bars, pubs, etc.)

No restrictions

Restrictions for retail locations

---

04022, 40059, 64030 - 64031, 64033 - 64035, 65010, 83031, 84030, 84035 - 84036, 86016, 86077, 86079, 87038, 87054, 87056, 87060, 88842, 89064, 89822, 90030, 91018, 94011

Area not accessible due to Government restrictions.

No pickups in affected postal codes

No deliveries in affected postal codes. Packages will be stored for 15 days.

---

LU

Effective immediately, until further notice

All

Closure of all retail locations (such as shops, restaurants, bars, pubs, etc.) Customer counter closed.

No restrictions

Restrictions for retail locations

---

All

Closure of UPS Customer Counter

No Drop Offs

No Hold for Pickup at customer Center DCRs

---

MD

Effective immediately, until further notice

3200, 3300, 3352, 4001, 4301 - 4304, 4501 - 4502, 5401 – 5402, 5501 - 5509

Closure of some retail locations (such as shops, restaurants, bars, pubs, etc.).

No restrictions

Restrictions for retail locations

---

NL

Effective immediately, until further notice

All

Closure of all non-essential retail locations (such as restaurants, bars, pubs, etc.)

No restrictions

Restrictions for retail locations

---

NO

Effective immediately, until further notice

All

Closure of all retail locations (such as shops, restaurants, bars, pubs, etc.)

No restrictions

Restrictions for retail locations

The C5 – EMERGENCY scan is used for all COVID-19 related delayed shipment volume that could not be delivered, another attempt will be made.

The DH – NO UPS CONTROL scan is used for RTS volume due to COVID-19 business closures only

PL

Effective immediately, until further notice

All

Closure of all non-essential retail locations in shopping malls (such as shops, restaurants, bars, pubs, etc.)

Restrictions for retail locations

Restrictions for retail locations

---

PT

Effective immediately, until further notice

All

Closure of all retail locations (such as shops, restaurants, bars, pubs, etc.)

No restrictions

Restrictions for retail locations

---

3880000 – 3880999, 3885000 - 3885999

Quarantine restrictions for affected post codes

No pickups in affected postal codes

No deliveries in affected postal codes

---

SE

Effective immediately, until further notice

All

Closure of some retail locations (such as shops, restaurants, bars, pubs, etc.)

No restrictions

Restrictions for retail locations

The C5 – EMERGENCY scan is used for all COVID-19 related delayed shipment volume that could not be delivered, another attempt will be made.

The DH – NO UPS CONTROL scan is used for RTS volume due to COVID-19 business closures only

UK

Effective immediately, until further notice

All

Closure of all non-essential retail locations (such as shops, restaurants, bars, pubs, etc.)

No restrictions

Restrictions for retail locations

The C5 – EMERGENCY scan is used for all COVID-19 related delayed shipment volume that could not be delivered, another attempt will be made.

The DH – NO UPS CONTROL scan is used for RTS volume due to COVID-19 business closures only


UPS Update NON-EU 27-03-2020

No pickups or deliveries are being made in the Postal Codes listed below. 

Country

Date/time

Affected postal code / area

Postal Codes

Pickup

Delivery

American Samoa

Effective immediately, until further notice

All

All

No export flight

No import flight

China

Based on local daily advice

Wuhan

430000 - 448279

No pickups in affected post codes

No deliveries in affected post codes

Cambodia

Effective immediately, until further notice

All

All

No export flight

No import flight

French Polynesia

Effective immediately, until further notice

All

All

No export flight

No import flight

Fiji Island

Effective immediately, until further notice

All

All

No export flight

No import flight

Mongolia

Effective immediately, until further notice

All

All

No export flight

No import flight


Country

Date/time

Affected postal code / area

Reason

Pickup

Delivery

Other

AR

Effective immediately, until further notice

All

Closure of all retail locations (such as shops, restaurants, bars, pubs, etc.)

No restrictions

Restrictions for retail locations

Customers counters are closed, except Luis Saenz, Buenos Aires

BR

Effective immediately, until further notice

All

Closure of non-essential retail locations (such as shops, restaurants, bars, pubs, etc.)

No restrictions

Restrictions for retail locations

Customer Counters closed

CA

Effective immediately, until further notice

All

Closure of non-essential retail locations (such as shops, restaurants, bars, pubs, etc.)

No restrictions

Restrictions for retail locations

 

CL

Effective immediately, until further notice

All

Closure of all non-essential retail locations (such as shops in shopping malls, restaurants, bars, pubs, etc.)

No restrictions

Restrictions for retail locations


COD payments

Cash Credit/Debit payments not accepted. Only Bank transfers.

No Saturday Will Call Option available.

CO

Effective immediately, until April 13

All

Closure of non-essential retail locations (such as shops, restaurants, bars, pubs, etc.)

No restrictions

Restrictions for retail locations

 

DO

Effective immediately, until further notice

All

Close Borders

No restrictions

No restrictions

 

MX

Effective immediately, until further notice

All

Closure of

Schools (US Embassy, Supreme Court of Justice, Federal Labor Courts, Tax administration service, Local & Federal Courts)

No restrictions

Restrictions for retail locations

 

PR

Effective immediately, until further notice

All

Closure of non-essential retail locations (such as shops, restaurants, bars, pubs, etc.)

No restrictions

Restrictions for retail locations